The Broadcast TV Surcharge reflects a portion of the rapidly escalating charges levied by the owners of your local broadcast TV stations, including NBC, ABC, CBS, Fox and others. The retransmission consent fees that local broadcast TV stations charge Cable ONE Business to carry their channels have increased nearly 90 percent over the past three years – and we expect them to increase another 36 percent in 2018. This is despite the fact that broadcast TV stations use spectrum granted to them for free by the federal government, and customers can pick these signals up for free with an antenna. Despite our best efforts to control these dramatically increasing retransmission consent fees, Cable ONE Business, like other cable and satellite companies, can no longer continue to absorb these increased costs, and must pass a portion along to our customers.View more FAQs
Q: I just read that both houses of Congress have recently voted to reverse the FCC’s recent broadband privacy order. Does this mean you’ll be selling your customers’ private information now?
Sparklight has not changed either its privacy practices or policies, and has no intention of doing so. The protection of customer privacy and personal information is very important to us. Sparklight does not sell our customers’ personal information or sell customers’ online browsing information.
There are no data caps for Sparklight Business Internet. However, the Sparklight network is designed for typical usage by a typical business user. Computer activity resulting in excessive or sustained bandwidth consumption may burden the network and such usage may be restricted. Please see our Acceptable Use Policy at https://business.sparklight.com/legal/acceptable-use for more information.View more FAQs