Account & Billing
Managing Your Account
- Where do I find Sparklight’s W9 so I can process payments to Sparklight Business?
- I’m tax exempt. How do I get my account updated?
- Can I convert my residential account to a business account?
- I’d like to add a new service to my account. Who do I call?
- I’d like to cancel one or more Sparklight Business services, who do I call?
Understanding Your Statement
- I just received my billing statement/letter/email and found out that a routine billing system update had inadvertently prevented my account from being billed correctly. Why?
- I received my billing statement/letter and found out that my account was impacted by proration inaccuracies. Why?
- August/ September 2022 Rate Adjustment
- Ancillary Services
- Static IP Address/Leased Modem Audit Adjustment
- See all 11 articles
Making a Payment