Rates & Billing
- How do you notify customers of rate increases?
- Am I getting any new channels as a result of this rate increase?
- Why should I stay with Sparklight Business when I can get my service cheaper somewhere else?
- I just read in my bill that you are negotiating with Turner Broadcasting. Does this mean you are going to remove their channels from your channel line-up?
- What is this Broadcast TV Surcharge that has been added to my bill?
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Using Features and Services
- Where do I find my Sparklight Business TV channel lineup?
- I heard that my program guide will be different. How will it be changing?
- Why did you remove Univision from your TV channel line-up?
- I just read in my bill/received a letter that certain channels will no longer be in my TV channel line-up. Why?
- Why did Sparklight Business change its policy on DVRs?