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Knowledge Base

What are the features included with Hosted Voice?

This Hosted Voice Features List allows you to easily compare the Enhanced, Standard and Basic seats.

Yealink Quick Start Guide

Our Yealink Quick Start Guide provides just the highlights — shortcuts for customizing your phone features and a guide to accessing those features online.

How do I navigate the voicemail menus?

This menu tree diagram will help you navigate the Hosted Voice portal.

How do I manage my phone features online?

Log into My Account and click on My Phone. Please click here to see the Business Phone User Guide for detailed information about Sparklight Business Phone.

CommPilot Voice Portal Quick Start Guide

Our CommPilot Voice Portal Quick Start Guide provides just the highlights — shortcuts for customizing your voice mail features and a guide to accessing those features online.

Introduction to Yealink W60B/W60P Base Station With W56H Handset

Our comprehensive introduction to setting up your Yealink W60B/W60P Base Station with W56H Handset. This guide is designed to help you through the first-time setup, determine what components are included with the package, menu features and troubleshooting and diagnostics.

Hosted Voice Getting Started Guide for Administrators

To help you get started, we've put together this Hosted Voice Getting Started Guide for Administrators. Included within this guide are tips, links to video tutorials and step-by-step instructions on how to access some key Hosted Voice features.

Yealink T53W Quick Start Guide

Our Yealink T53W Quick Start Guide provides just the highlights — shortcuts for customizing your phone features and a guide to accessing those features online.

Yealink T54W Quick Start Guide

Our Yealink T54W Quick Start Guide provides just the highlights — shortcuts for customizing your phone features and a guide to accessing those features online.

Yealink T57W Quick Start Guide

Our Yealink T57W Quick Start Guide provides just the highlights — shortcuts for customizing your phone features and a guide to accessing those features online.

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