How do I navigate the voicemail menus? This menu tree diagram will help you navigate the Hosted Voice portal.
How do I manage my phone features online? Log into My Account and click on My Phone. Please click here to see the Business Phone User Guide for detailed information about Sparklight Business Phone.
CommPilot Voice Portal Quick Start Guide Our CommPilot Voice Portal Quick Start Guide provides just the highlights — shortcuts for customizing your voice mail features and a guide to accessing those features online.
Yealink T53W Quick Start Guide Our Yealink T53W Quick Start Guide provides just the highlights — shortcuts for customizing your phone features and a guide to accessing those features online.
Yealink T54W Quick Start Guide Our Yealink T54W Quick Start Guide provides just the highlights — shortcuts for customizing your phone features and a guide to accessing those features online.
Yealink T57W Quick Start Guide Our Yealink T57W Quick Start Guide provides just the highlights — shortcuts for customizing your phone features and a guide to accessing those features online.
Process to reset Yealink T5 series phones for Sparklight Business Hosted Voice Learn how to manually reconfigure your Yealink T5XW series IP phones to work on the Broadsoft Broadcloud PBX network.
How do I record my greeting for Hosted Voice? This guide will help you record your greetings for the following Hosted Voice features: Voicemail Auto Attendant Call Queue
Sparklight TV - How-To Guide Getting Started Before attempting any of the content in this “How-To Guide”, first: Have an active Sparklight Internet service AND an active e-mail address. Purchase a streaming device of your choice.
Bandwidth Performance Monitoring Guide This guide will help you navigate the Ethernet Performance Portal, which provides current data on Ethernet performance.