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Business Phone Unlimited Plan Features

Talk all you want at no extra cost. A flat monthly fee covers all local and long distance calls in the Continental U.S. Free local calling Free local toll & long distance (in Continental U.S.) — a flat rate for unlimited calling 24 advanced calling features for all Unlimited Plan phone lines Includes simultaneous and sequential ring and music on-hold Optional voice mail, auto attendant

Business Phone Standard Plan Features

Provides more of the calling features you want to improve productivity, a better option for businesses with outgoing call volume. Free local calling Local toll & long distance at $0.10 per minute 17 advanced business calling features for all Standard Plan phone lines Optional voice mail

Process to reset Polycom VVX Series Models 300/301/310/311, 400/401/410/411, 500/501, or 600/601 for Sparklight Business Hosted Voice

Here's how to manually reset the Polycom VVX Series Models 300/301/310/311, 400/401/410/411, 500/501, or 600/601 through key presses on the phone's keypad so that it works with your Hosted Voice service. To view a list of approved Polycom devices, click here.

Process to reset Polycom VVX Series Model 201 for Sparklight Business Hosted Voice

Here's how to manually reset the Polycom VVX Series Model 201 through key presses on the phone's keypad so that it works with your Hosted Voice service. To view a list of approved Polycom devices, click here.

Sparklight Business Voice Feature Access Codes (Star Codes)

Use this quick reference guide to find the Feature Access Codes (Star Codes) to enter on your phone's keypad to manage the configuration of certain features.

Process to reset Polycom IP 6000 Conference Phone for Sparklight Business Hosted Voice

Here's how to manually reset the Polycom IP 6000 Conference Phone through key presses on the phone's keypad so that it works with your Hosted Voice service. To view a list of approved Polycom devices, click here.

My Phone Portal

The Sparklight Business My Phone portal is a self-service web portal for end users to manage and customize their features.

Business Phone Quick Start Guide

Our Business Phone Quick Start Guide provides just the highlights — shortcuts for customizing your phone features and a guide to accessing those features online.

Process to reset Polycom VVX phone for Sparklight Business Hosted Voice

Learn how to manually reset Polycom phones to work with your Hosted Voice service through a combination of dial pad keys along with a web interface. With access to a personal computer, this method may be faster than using just the phone’s dial pad keys.

Business Phone User Manual

For a comprehensive reference manual on how to use your services, please download our User Manual.

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