Understanding Your Statement
- What is a Franchise Fee?
- What is an OSDA fee?
- What is Sparklight Business’s Federal E-Rate SPIN #?
- Is there anything I can do to lower my bill?
- I just received my Sparklight Business Statement, how do I understand the information on it?
- Why did my Cable TV rate increase
- I just received my billing statement/letter/email and found out that a routine billing system update had inadvertently prevented my account from being billed correctly. Why?
- I received my billing statement/letter and found out that my account was impacted by proration inaccuracies. Why?