UNIFIED COMMUNICATIONS FOR BUSINESS

Voice, Video, Messaging and Collaboration in One Platform

Simplify Your Business Communications with One Powerful Platform

Sparklight Unified Communications brings your business calls, messages, video meetings, and file collaboration together in one simple, secure business communication platform. Instead of juggling multiple tools, your team can connect, collaborate, and respond to customers from anywhere, anytime using a modern, cloud-based solution.

Backed by Sparklight Business, a trusted provider serving businesses across the United States, Unified Communications gives your team a more flexible and reliable way to stay connected. 

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What is Unified Communications? 

Unified Communications is a cloud-based business communications platform that combines phone calls, messaging, video meetings, and collaboration tools into one system so employees can communicate and work together more efficiently from multiple locations, anywhere.

Designed for small and mid-sized businesses, remote teams, and organizations with multiple locations, Sparklight Unified Communications makes it easy to stay connected and productive wherever work happens. 

One Platform. Better Business Outcomes.  

 

Reliable Business Voice That Keeps Work Moving
Give employees and customers clear, dependable conversations with a cloud-based phone system built for day-to-day business demands. 

Face-to-Face Collaboration from Anywhere
Built-in video conferencing makes it easy to connect visually, for faster decision making and strengthened relationships..  

Faster Team Communication
Enable real-time collaboration with team chat that keeps conversations flowing across devices.

Secure File Collaboration
Share and collaborate on files securely from any location with built-in file management and real-time backup and restore.  

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The Benefits of Sparklight Unified Communications 

 

  • Increased Flexibility and Productivity  
    Stay connected across the office, field, or remote locations using one consistent communication experience.  
  • Lower Operational Costs  
    Eliminate the expense and complexity of on-premises hardware with a fully cloud-based phone system. No equipment to buy, maintain, upgrade, or replace.  
  • Simplified Scaling and Management  
    Easily add users, locations, or features as your business grows—without disruption or costly system changes.  
  • Reliable and Professional  
    Deliver a polished communication experience for both employees and customers with a platform built for performance and reliability.  

Work Seamlessly Across Devices

Female assistant and phone

Desktop App 
Make calls, chat, host or join video meetings, and share files directly from your Mac or PC.

Mobile App   
Turn any Apple or Android device into a fully featured business communication hub—ideal for remote and mobile teams.  

Desk Phone  
Use plug-and-play desk phones preconfigured to work with your system for a familiar in-office experience.  

Flexible Plans Designed for Every Type of User

Sparklight Unified Communications offers flexible user plans so you can match the right features to each employee. Whether your team needs basic calling or full collaboration tools, you can choose the right level of functionality—and scale easily as your business grows.
 
 

Ascend UC Complete
Essential Calling Features

Designed for users who primarily need reliable business calling, Ascend UC Complete provides the core functionality of a cloud-based business phone system without additional collaboration tools.

  • Inbound and outbound calling
  • Voicemail and voicemail transcription
  • Call recording
  • Basic call handling features (call transfer, hold, and routing)
  • Mobile & desktop app-based calling (softphone)

Ascend UC Professional
All-in-One Communication and Collaboration

A complete Unified Communications solution that combines calling, messaging, video meetings, and file sharing in one platform—ideal for teams that collaborate throughout the workday.

  • Collaborate internally with 1-on-1 and group messaging capabilities
  • HD video meetings and conferencing with screen sharing
  • Desktop and mobile apps for working from anywhere
  • File sharing, backup, and collaboration tools
  • Advanced call routing
  • AI-powered call and meeting summaries

Fax / CC Line
Specialized Communication Line  

The Fax/CC Line is designed for secure, dedicated communication needs such as digital faxing or   
processing transactions—without requiring a full user account.  

  • Digital fax capabilities (send and receive faxes online)
  • Dedicated communication line for secure transactions
  • Works alongside your existing communication setup

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Built-In AI Tools That Help Your Team Work Smarter

AI Assistants work as personal productivity tools, handling time-consuming tasks so employees can focus on higher-value work.  

 

AI Call Recap and AI Meeting Recap

Turn every call and meeting into clear notes, action items, and follow-ups automatically

ai chat recap

AI Assistant

Get quick answers, create content, and translate text so work moves faster without extra tools.  

chat with an ai assistant

Fully Integrated with Microsoft Teams  

 

Voice and Text Messaging (SMS/MMS) Inside Teams
Advanced cloud phone and text messaging (SMS/MMS) functionality works directly within Microsoft Teams—no additional phone system license required.

A Single App Experience
Users communicate, collaborate, and interact with customers from one familiar Teams interface, reducing friction and training time.

Advanced Call Handling
Capabilities such as call queues, SMS, call monitoring, and routing tools help teams manage calls efficiently—without leaving Teams.

Additional Capabilities That Extend Value 

 

Intelligent Archiving
Securely capture and preserve calls, meetings, chats, and text conversations to support compliance, dispute resolution, and insight discovery.

Company Messaging
Improve responsiveness by allowing customers to reach your business through text messages to your main number. All assigned users receive the incoming text messages, and anyone in the group can respond.

Toll-Free Calling
Simplify billing with flat-rate pricing, shared minutes, and a single consolidated invoice.

Get Started with Smarter Business Communications

If your team needs a simpler, more flexible way to call, message, and meet—Sparklight Unified Communications delivers a modern business phone solution backed by a provider you trust.  

Call to get a Quote today

Call (833) 607-3009

Frequently Asked Questions 

Need additional information? Give us a call at (833) 607-3009

Unified Communications (UC) is a cloud-based solution that brings your business phone system, messaging, video meetings, and collaboration tools into one platform. Instead of using separate tools, your team can communicate and work together from a single system.  

Traditional phone systems rely on on-site equipment and limited functionality. Unified Communications is a cloud-based solution that allows employees to call, message, and meet from anywhere using desktop or mobile apps--without needing to manage hardware.  

Yes. Your team can make calls, join video meetings, send messages, and access files from anywhere in the United States using a desktop or mobile app—making it ideal for remote and hybrid work environments.  

Yes. Sparklight Unified Communications can integrate with Microsoft Teams, allowing users to manage calls, messaging, and collaboration within the Teams interface they already use.  

Sparklight Unified Communications offers flexible, per-user plans that allow you to choose the right features for each employee. This makes it easy to scale your solution as your business grows.  

No. Because the system is cloud-based, you can use desktop or mobile apps on your existing devices. Optional desk phones are available if your team prefers a traditional phone setup.  

Getting started is simple. Contact Sparklight Business to discuss your needs, and we’ll help you choose the right plan and guide you through setup for a smooth transition.