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Knowledge Base

Business Phone Standard Plan Features

Provides more of the calling features you want to improve productivity, a better option for businesses with outgoing call volume. Free local calling Local toll & long distance at $0.10 per minute 17 advanced business calling features for all Standard Plan phone lines Optional voice mail

Business Phone Unlimited Plan Features

Talk all you want at no extra cost. A flat monthly fee covers all local and long distance calls in the Continental U.S. Free local calling Free local toll & long distance (in Continental U.S.) — a flat rate for unlimited calling 24 advanced calling features for all Unlimited Plan phone lines Includes simultaneous and sequential ring and music on-hold Optional voice mail, auto attendant

Using VVX 101 and VVX 201 Phones

View this self-paced tutorial and learn how to operate your Polycom VVX 201 phone

Calling User Portal

These self-paced tutorial videos will help you navigate the Calling User Portal. Learn how to manage your messaging and features such as how to change your password, and voicemail and voicemail settings. The video library includes the following tutorials:

Sparklight Business Voice Mac Installer

Downloads | 123.26 MB Download

Sparklight Business Voice seamlessly integrates telecommunication platforms providing a single application to access voice, video, instant messaging and presence applications. End-users enjoy the freedom to access services from the device of choice. To use the Sparklight Business Voice mobile app, you must be a Sparklight Business Hosted Voice Service customer. You may find the Windows installer here.

Sparklight Business Voice Windows Installer

Downloads | 76.52 MB Download

Sparklight Business Voice seamlessly integrates telecommunication platforms providing a single application to access voice, video, instant messaging and presence applications. End-users enjoy the freedom to access services from the device of choice. To use the Sparklight Business Voice mobile app, you must be a Sparklight Business Hosted Voice Service customer. You may find the Mac installer here.

Business Phone Quick Start Guide

Our Business Phone Quick Start Guide provides just the highlights — shortcuts for customizing your phone features and a guide to accessing those features online.

Business Phone User Manual

For a comprehensive reference manual on how to use your services, please download our User Manual.

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