Why did you remove Univision from your TV channel line-up?FAQs
Why did you remove Univision from your TV channel line-up?
A: Sparklight Business and Univision have enjoyed a strong partnership for many years, one that both companies sought to continue going forward. Unfortunately, our distribution agreement has expired and we are unable to renew it at this time due to conflicting contractual obligations with third parties. While there is currently no path forward, we remain hopeful that Univision and Sparklight Business can partner again in the future to serve the growing Hispanic community.
Q: Will I get a credit on my bill since these channels have been removed?
A: Rather than a bill credit, we are offering Sparklight Business customers our Hispanic Tier free for six months. The Hispanic Tier has 9 Spanish language channels delivering a variety of news, sports and entertainment options, including: CNN Español, ESPN Deportes, Fox Deportes, NBC Universo, Tele N, Disney XD (SAP), Boomerang (SAP), Cine Mexicano, and Juarez de Canal 44.
Q: If I am willing to pay more for this channel, can I keep it?
A: Unfortunately, Univision does not make per-subscriber deals. In order to be able to offer this programming to our customers, we must have a companywide agreement with Univision that includes all subscribers.
Q: How can I access Univision programming now that you’ve removed their channels?
A.You can still enjoy much of this programming, both online and via streaming services.
Q: What other Spanish language programming do you offer?
A: The Sparklight Business Hispanic Tier offers 9 Spanish language channels delivering a variety of news, sports and entertainment options for just $5 per month. Channels include: CNN Español, ESPN Deportes, Fox Deportes, NBC Universo, Tele N, Disney XD (SAP), Boomerang (SAP), Cine Mexicano, and Juarez de Canal 44.
*Hispanic Tier not available in Bisbee. Alternate Spanish channels in Bisbee include: Telemundo (Channel 3); EstrellaTV (Channel 478).
Q: How will I access Spanish-language news now that you don’t carry Univision?
A: Sparklight Business’s Hispanic Tier offers 9 Spanish language channels, including CNN Español, which offers 24-hour news coverage.
Was This Article Helpful?
Thank you for your feedback!
Thank you for your vote!
Have more questions? Call us at (877) 570-0500