Business Internet FAQ

What do I need to know about setting up Sparklight Business Solution’s static IP service?

Q:
What do I need to know about setting up Sparklight Business Solution’s static IP service?

A:

The customer is responsible for any equipment beyond the cable modem. Sparklight Business Solutions does not setup or configure customer routers or firewalls & support currently stops at the cable modem. It may be a good idea to have a member of your IT department or technical support on site the day of the install. Customers with multiple static IP addresses will share the provisioned bandwidth. The total available bandwidth will not exceed the provisioned bandwidth regardless of the number of IP address assigned to the account.


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