Skip to main content
LOCATIONS | THE WIRE BLOG | MY ACCOUNT
Talk to a Business Expert
Call (855) 873-9596
Sparklight Business
(855) 873-9596 Search Sparklight Business

Quick Links

  • Locations
  • Support
  • TheWire Blog
  • Small Business Solutions
Go to All Results

Main navigation

  • Small Business
    • Internet
      • Overview
      • High-Speed Internet
      • Internet Backup
      • Piranha Fiber
      • Managed Wi-Fi
    • Phone
      • Overview
      • Business Phone
      • Hosted Voice
      • Voice Trunking
      • Toll-Free Service
    • TV
      • Overview
      • Private Office TV
      • Bar and Restaurant
      • Music Choice
    • Industries
      • SMB Industry Solutions
      • Education
      • Medical
      • Retail
      • Bars & Restaurants
      • Manufacturing
      • Government
      • Financial Services
      • Professional Services
    • Bundles
    • The Wire Blog
  • Large Business
    • Internet
      • Overview
      • Dedicated Internet Access
      • Wavelength Services
      • Enterprise Wi-Fi
    • Ethernet
      • Overview
      • Ethernet Private Line
      • EZ Ethernet
    • Phone
      • Overview
      • Hosted Voice
      • Voice Trunking
    • Industries
      • Industry Solutions
      • Education
        • Education Overview
        • E-Rate Program
        • E-Rate Glossary
      • Medical
      • Government
      • Financial Services
      • Hospitality
      • Professional Services
      • High Bandwidth Users
    • TV
    • Resources
    • Blog
  • Carrier
    • Internet
    • Ethernet
    • Cellular Backhaul
    • Dark Fiber
  • Support
    • Products
      • Business Internet Support
      • Business Phone Support
      • Business TV Support
      • Hosted Voice Support
    • My Account
      • Customer Login
      • View or Pay Bill
      • Documents
      • User Guides
    • Overview
    • Contact
Search

The Wire The Wire - Dedicated to making your business thrive Dedicated to making your business thrive

Select a Category
  • Customer Experience
  • Growth
  • Leadership
  • Marketing
  • Tech Talk
  • Customer Experience
  • Growth
  • Leadership
  • Marketing
  • Tech Talk
  1. Home
  2. The Wire Blog
  3. Customer Experience

Customer Experience

Business owner wearing a mask and gloves displays the open sign
Customer Service
How Can I Show Customers It’s Safe To Come Back
woman reading in a small office
Communications
New Ways to Say Thanks to Customers (all-year-round)
two coworkers putting up an open sign
Ratings & Reviews
Why You Need Customer Reviews
woman discussing something with a couple
Customer Service
Your Customer Service: Is it Proactive or Reactive?
man and woman shaking hands at a meeting
Loyalty
Whats Your Customer Appreciation Strategy
people mingling at an event
Loyalty
Don’t Make These Mistakes At Your Next Customer Appreciation Event
close up of person using phone with a star rating superimposed
Customer Service
4 Ways To Personalize the Customer Experience
How Great Testimonials Transform Business
Ratings & Reviews
How Great Testimonials Transform Business
10 Online Customer Survey Tools for Your Business
Communications
10 Online Customer Survey Tools for Your Business
How to Recover from a Negative Yelp Review
Ratings & Reviews
How to Recover from a Negative Yelp Review
  • Load More
icon of a group of people

Word on the Street

What do business customers like about Sparklight Business?

Testimonials

icon of a price tag

New Low Pricing!

Our lowest pricing ever on business phone plans plus other great deals.

Start Saving 

icon of a badge with a thumbs up in it

Powerful New Products

Shared fiber, managed wireless and two new business phone solutions.

See the Latest

Footer menu

  • Large Business Services
  • Carrier Services
  • Residential Services
  • Advertising Services

Footer Extended

  • Company Company
    • Contact Us
    • About Us
    • Press Releases
    • Investor Relations
    • Careers
    • Partner Programs
    • Legal
  • Support Support
    • Manage Email Account
    • View or Pay Bill
    • Products & Services
    • Site Map
  • Follow Follow
    • LinkedIn
    • Facebook
    • YouTube
Sparklight

© 2021 Cable ONE Inc. All Rights Reserved.

Privacy | Terms and Conditions
Save up to 20% When you bundle Business Internet & Phone!
Schedule a Callback
Save 20% on Phone + Internet Bundles
Bundle and Save 20%
Call Now Schedule Callback

Speeds up to 1 Gig | Unlimited data included | Superior reliability

Call Us Today (855) 873-9596 Or complete this form and we’ll call you back.
REQUEST A QUOTE NOW

Call us at (855) 873-9596

Or fill out this form and we'll be in touch

Your opinion matters. Do you have time for a 3 question survey?

1. Were you able to find what you were searching for?

1/3

2. If no, how will you proceed?

2/3

3/3

Thank you for
your feedback!

More Questions?
Call us at (877) 570-0500
or visit our Contact Us page.

REQUEST A CALLBACK

We aren't online right now, please leave a message.

Did you find what you were looking for?

REQUEST A CALLBACK

  • Business Sales
  • Business Care
  • Tech Support

(855) 873-9596

(855) 873-9596

(855) 873-9596

NewWave is now Sparklight Business
NewWave Business Is Now Sparklight Business!

We’ve evolved to connect you even more seamlessly to the things your business cares about. Yes, we have a new name. A new look. A new energy. More importantly, you’ll experience firsthand our renewed commitment to the communities we serve.

Read Full Announcement
chat Loading