Powering the Businesses that Power Our Communities

"River Sober Living, trusted zero-tolerance recovery housing in Boise, Idaho, offers unwavering support for men seeking a sober and purposeful life. They take care of guest's needs for a successful recovery, from a clean and comfortable living space to essential resources. River Sober Living trusts Sparklight Business to provide high-speed, reliable internet for their business. "We've always used Sparklight. I've seen over thirty devices connected to their router. There's no buffering, no lag. It's essential for me that what I'm promising them is going to be available in this house, is there," says Founder, Brandt Gibson.

Our Customer Stories: Better Internet Starts Here

Micah’s Jewelers

“Anytime we've needed something done it's been taken care of.  You guys say it will be done at a certain time and it's always done beforehand and to me that's great customer service.”

Nyla D’Salon

“The best thing about working with Cable One [Sparklight Business] is they provide a service that is reliable, their customer service is top-notch, and if you have an issue -  which can come up - they’re there and they’ll help you get it resolved. Since we made the switch to Cable One [Sparklight Business] our business has improved dramatically.”

Acute Rescue & Transport

“I spend a lot less time asking questions on the phone and that’s simply because the service is reliable and we can communicate like we’re supposed to.”

Computer Central

“The speed has been amplified. It’s amazing. Everything just works a lot faster and it’s just more productive.”

United Commercial Insurance

“The systems that run off Business Fiber Internet have never been down. Makes me happy. Pretty easy.”

Community Action Partnership Association of Idaho

“It was seamless, even down to just the organizing the construction locally. We had no impact here in our building, everyone was very professional and it was accomplished on a timely and quick basis.”

Chaos Brewery

"For Chaos Brewery, being able to rely on an internet service provider is vital, especially over the past couple of year. Find out how Sparklight Business filled a crucial need to help this Joplin small business thrive."

Chaos Brewery

“This is possible because we have reliable internet. You can't operate without a reliable internet."

Ballet Academy of South Texas

“Everything is web-based. Everything depends on a connection. We use Sparklight Business Fiber Internet. We do bookkeeping online, our studio management software is web-based, and music streaming for class. It was really important that we have a reliable internet and phone provider.”

Customer Testimonial

 

PAYSON HOMES & LAND, PAYSON, AZ

“We are a locally owned real estate office with five agents, and we're located right in the middle of town. We use Sparklight Business for our office internet and phone services.

I would definitely refer Sparklight Business, and I often do. We actually have five other office spaces that we rent out, and when we get a new tenant, I always recommend that they use Sparklight.

We like Sparklight because they are very reliable. We don't get outages that we've had with other companies, so it's pretty simple.”

-Bob Pearson 
Broker/Owner of Payson Homes & Land 
Payson, AZ

Payson Homes & Land Office

 

Ware Wine & Spirits Logo
WARE WINE & SPIRITS, CLEVELAND, MS

Internet disruptions can happen, even with the most reliable internet service provider. What happens when a storm rolls through your town and wipes out your internet connection? For a lot of small businesses, it could be devastating to lose out on a day or a week’s revenue. That’s why Ware Wine & Spirits owner, Brian Ware, planned ahead and added Internet Service Protection to protect his connectivity and his business. Brian said, “It’s invaluable to not have to worry about my internet going down anymore.”

Internet Service Protection is a service that automatically kicks in when your internet is down. It’s an alternate internet connection that’s established and ensures you’re back in business, instantly. The service allows businesses to keep their internet service running, including credit card and point-of-purchase machines during a service outage.

Shortly after Brian started utilizing the service, a tornado came through his town and knocked out the internet for several days. With Internet Service Protection, he was able to continue business as usual and remain open while neighboring businesses remained closed. Before Brian had the service there were many times that his internet connection went down for several hours, which he said, “Cost him a lot of business due to the popularity of debit and credit card payments versus cash.” “Today it’s all about credit cards, so if the internet is out it hurts my business.”

Now with Internet Service Protection, he says, “There are times my internet goes down and I never know it because the backup kicks in automatically.” Brian has seen the value of this service as it has saved him time and money and allowed him to focus on his business and not worry about his internet connection.

MARY IMMACULATE CATHOLIC CHURCH, KIRKSVILLE, MO

Making the switch from one service provider to another can be a daunting decision, but when the transition is backed by exceptional customer service, it becomes a breeze. Lynn Carter, the church’s representative, recently had a wonderful experience working with two company representatives – William in Tech Support and Patricia in Business Care.

From the start, William made sure the interaction was as smooth and helpful as possible. Lynn shared, “William was friendly and cheerful, asked a bunch of clarifying questions, and solved the first issue.” And when it became clear that a second concern was outside William's area of expertise, he efficiently transferred Lynn to Patricia, who picked up where he left off. “Patricia was very warm and friendly and able to take care of my second concern and even assisted with something else I hadn’t initially brought up.”

Throughout the entire process, both William and Patricia displayed professionalism, patience, and a true commitment to customer satisfaction. Lynn expressed her appreciation: “We’re still getting familiar with all the features, but we are SO PLEASED with your customer service and tech support, and 100% happy that we chose to make the switch from AT&T. Thank you so much, and my particular appreciation to William and Patricia today.”

–Lynn Carter OFS
Mary Immaculate Catholic Church
Kirksville, MO