Setting Up Email on a New Device

Setting up Email on a New Device or Webmail Service

It’s easy to set up a new email client like MS-Outlook, Apple Mail, Gmail, or Yahoo! mail on any smart device, tablet, or computer. For specific instructions on setting up the most popular email applications, follow the links below. There is no need to configure the Sparklight webmail service, as it is already configured for you (https://mail.sparklight.net/).

  • To set up MS-Outlook, click HERE.
  • To set up Apple Mail, click HERE.
  • To set up Gmail, click HERE.
  • To set up Yahoo! mail, Click HERE.

You’ll need the information provided below to configure your device or webmail service with Sparklight’s email servers.

Username                                       {your full Sparklight email address}

Examples:

[email protected]

[email protected]

[email protected]

IMAP Settings                                General Settings:

  • Incoming Server (aka Host or Host name): mail.sparklight.net
  • Outgoing Server: SMTP
  • User: {see Username examples above}
  • Password: enter your current Sparklight email account password.  If it is asked, ensure the ‘Remember this password’ box is checked.
  • If your email application requires this, ensure the ‘Require logon using Secure Password Authentication (SPA)’ is unchecked.

Incoming Email Advanced Settings:

  • Ensure SSL (Secure Sockets Layer) is selected/checked using port 993 (default).

Outgoing Email Advanced Settings:

  • Ensure ‘Requires Authentication’ is selected/checked using either SSL port 465 (default) or TLS port 587.
  • Ensure ‘Use the same settings as my incoming mail server’ are both selected/checked using port 465 (default).

POP3 Settings                                General Settings:

  • Incoming Server (aka Host or Host name): mail.sparklight.net
  • Outgoing Server: SMTP
  • User: {see Username examples above}
  • Password: enter your current Sparklight email account password.  If it is asked, ensure the ‘Remember this password’ box is checked.
  • If your email application requires this, ensure the ‘Require logon using Secure Password Authentication (SPA)’ is unchecked.

Incoming Email Advanced Settings:

  • Ensure SSL (Secure Sockets Layer) is selected/checked using port 995 (default).

Outgoing Email Advanced Settings:

  • Ensure ‘Requires Authentication’ is selected/checked using either SSL port 465 (default) or TLS port 587.
  • Ensure ‘Use the same settings as my incoming mail server’ are both selected/checked using port 465 (default).

How to Decide: IMAP or POP3?

Email acronyms can be confusing!  Read below to understand and help choose which email protocol is best for you.

  • POP3 = Post Office Protocol version 3 (the most current version)

Selecting the POP3 account type downloads the email from a server to a single computer, then automatically deletes the email from the server. Choose POP3 if you only use one device to access Sparklight email and do not need to access email on any other device.

  • IMAP = Internet Message Access Protocol

IMAP stores the message on a server and synchronizes the message across multiple devices. Choose IMAP if you want to access your email account across several devices. For example, you may want to access your Sparklight email on a tablet, a smartphone, and on a home desktop computer. You will want to set up all three to use the IMAP settings. Once an email is deleted on one device, it will automatically synchronize and become deleted on the other devices.

What do the Different Port Value Settings Mean?

You can change the default port values to accomplish different levels of security.  A POP port value of 110 is typically a non-encrypted port, whereas the POP3 port value of 993 or 995 is encrypted and most-often required by an email service provider like Sparklight.

What is SSL?

Select Secure Sockets Layer (SSL) encryption by checking the box next to ‘Use an encrypted connection (SSL) when accessing this server’. Sparklight requires this to be checked in your email or webmail application.

How can I Ensure My Settings Are Correct?

Many email applications provide the function to check if settings are correct before finishing the setup process.  It’s easy to check the settings you have entered by clicking the ‘Test Settings’ or ‘Check Settings’ option. A dialog box will appear indicating if there were any errors or if the connection was a success.


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