How to Create an Email Account Using Mail.com & Transfer Email and Contacts

1. Go to mail.com

2. Click on “Sign up” at the top right corner of the screen.

Screenshot of Mail.com Sign Up

3. Complete all of the required fields.

Screenshot of mail.com registration

4. Password requirements:

  • At least eight characters
  • Numbers and letters
  • Upper- and lower-case letters
  • Special characters

5. You MUST choose a Password recovery option to proceed with registration.

Screenshot of mail.com password recovery

 

6. You MUST respond to the Security prompt by clicking in the box that says “I’m not a robot”

Screenshot of mail.com security prompt

7. Next, read the “Terms and Conditions” and then click on the button on the bottom that says “I agree. Create an email account now.”

Screenshot of mail.com I agree

8. Click on the green button labeled “Activate your account now”

Screenshot of mail.com activate button

9. Dashboard View

Screenshot of mail.com dashboard

 

10. How to Transfer email to mail.com From dashboard view click on the “E-mail” icon at the top of the page.

Screenshot of mail.com email icon

11. Next, click on the “+ Add e-mail account” hyperlink near the bottom left of the page.

Screenshot of mail.com add email account

12. You will enter the e-mail account and password from that e-mail account in the prescribed fields; you can choose to “Delete e-mails from the third party server after fetching” or not. You may also choose to “Sort e-mails to a separate folder” or not.

Screenshot of mail.com selections

13. Click “Save”

Screenshot of mail.com save

 

14. You will now see your email account

Screenshot of mail.com email collector

 

15. Your email account will appear on the left side of the page under the “Display additional folders” dropdown.

Screenshot of mail.com display additional folders

 

16. Within a few short minutes, all of the cableone.net e-mail should be transferred into the mail.com account. (This MAY or MAY NOT occur while you are on a call with the customer).

Screenshot of mail.com transfer

 

17. To Import Contacts first login to cableon.net webmail and click on “Preferences”

Screenshot of mail.com preferences

 

18. Click on “Import/Export”

Screenshot of mail.com import export

 

19. Under Export, choose “Contacts” and “Account Contacts” from the drop-down.

Screenshot of mail.com account contacts

 

20. Then click on the “all folders” option next to “Source:”

Screenshot of mail.com all folders

 

21. Choose whatever Contacts list you want and click the “OK” button. You should repeat this process separately for both Contacts and Emailed Contacts to ensure that you have all of the contacts.

Screenshot of mail.com all contacts

 

22. Click the “Export” button.

Screenshot of mail.com export

 

23. This will export as an Excel .csv file (on the bottom left corner of your screen).

Screenshot of mail.com contacts

24. From your mail.com dashboard, click on the “Contacts” icon at the top of the page.

Screenshot of mail.com contacts icon

 

25. Click on “Import Contacts”

Screenshot of mail.com import contacts

 

26. Click on “Import from file”

Email service retirement screenshot

 

27. Click on “Choose File”

Email service retirement screenshot

 

28. A Pop-up will appear. Choose your Excel file labeled “Contacts”

Email service retirement screenshot

 

29. Click on the “Open” button

Email service retirement screenshot

 

30. Click on “Upload”

Email service retirement screenshot

31. Click on “Import”

Email service retirement screenshot

 

This will complete immediately because you are downloading and uploading the content at the same time.

Email service retirement screenshot

 

32. For mail.com tech support go to support.mail.com

Email service retirement screenshot

33. Click on “How do I reach the FreeMail support?” hyperlink

Email service retirement screenshot

 

This will bring you to this page:

Email service retirement screenshot

 

 

 


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