SPARKLIGHT BUSINESS SHIELD

Small Business Tech Support—Remote & On-Site Coverage

All-in-One Protection for Your Business Technology

If you run a small business with 10 or fewer employees, you don’t always have dedicated IT support—but you still rely on your technology to keep everything running.

Sparklight Business Shield is a small business tech support solution that combines remote troubleshooting and on-site technician visits in one monthly plan. With expert remote tech support for your internet connected devices and coverage for on-site technician visits included, you can stay connected, productive, and focused on your business—without worrying about surprise service costs.

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(833) 607-3009

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Complete Small Business Tech Support—Remote and On-Site

From everyday technology troubleshooting to on-site repairs, Business Shield gives you the support you need to stay connected and keep your business running smoothly.

 

Remote Tech Support for Devices

Get fast, reliable remote tech support for your small business whenever you need help with your connected devices.

  • Troubleshooting Wi-Fi issues
  • Connecting devices, like printers to your phone or computer. 
  • Assisting with email setup, cloud storage, or backing up files
  • Optimizing device performance through software and app updates

On-Site Technician Coverage

When hands-on help is needed, on-site technician support ensures your business gets back up and running quickly.

  • Repairing or replacing fittings, splitters, and wiring
  • Checking and troubleshooting modems, routers, and other equipment
  • Identifying bad or damaged connections
  • Diagnosis and service of on-site connectivity issues

Stay Connected Without the Hassle

Business Shield is an affordable tech support solution built specifically for small businesses that need reliable help without the cost of a full IT support team.

Sparklight Business Shield 
$20/mo. +taxes*

For businesses with ten or fewer employees.

Call (833) 607-2999

Why Business Shield

Business Shield delivers everything small businesses need in a reliable tech support solution.

 

  • No surprise costs 
    Avoid unexpected technician charges with predictable monthly pricing†
  • Less downtime 
    Resolve issues quickly so your business keeps running
  • Expert tech support
    Access U.S.-based tech experts when you need remote support. Available 7 days a week, 6 a.m. – 10 p.m. CST*
  • Peace of mind 
    Know your business technology is covered—remote or on-site

CALL TO GET A QUOTE TODAY

(833) 607-2999

Frequently Asked Questions

Need additional information? Give us a call at (833) 607-3009

Business Shield helps small businesses stay connected by providing both remote troubleshooting and on-site technician support in one monthly plan.

Business Shield includes remote support for internet-connected devices and on-site technician visits for wiring, equipment, and connectivity issues.

Business Shield is ideal for small offices and home offices with ten or fewer employees. Typically, these are busy teams with a lot of connected devices used to do business. 

Yes, Business Shield is available to Sparklight Business Internet customers.

No—support is unlimited within the available service hours.

It reduces downtime, eliminates surprise service fees, and gives you access to expert support when you need it.