FOR IMMEDIATE RELEASE
In an effort to help ease the financial burden and provide continued connectivity for customers impacted by coronavirus (COVID-19), Sparklight Business today announced that effective immediately, it will be waiving late fees for its customers for the next 60 days.
Additionally, Sparklight Business has adjusted its process to ensure customers are not charged late fees and will not experience any billing-related service disruptions for the next 60 days. The company plans to reassess after 30 days based on the continued impact and evolving nature of the virus. As always, Sparklight Business does not have data caps on any of its internet service plans.
“We live and work in the communities we serve and these are our friends and neighbors impacted by effects of the coronavirus (COVID-19), so we want to do our part to help,” said Julie Laulis, President and CEO. “We understand that our customers rely on their Internet service to stay connected to family, work, school and information, and we are committed to ensuring they receive the assistance they need during this time.”
Customers can call 877-570-0500 for more information.
About Sparklight Business
Sparklight Business, formerly Cable ONE Business, serves more than 75,000 businesses across a 21-state region, providing superior connectivity solutions at an affordable price and backing those solutions with the highest level of customer service and technical support. Products include high-speed internet, Ethernet, business phone and cable TV for businesses of all sizes. All services are available through both wholesale and retail sales channels.