UNIFIED COMMUNICATIONSVOICE, VIDEO, MESSAGING AND COLLABORATION IN ONE ENTERPRISE PLATFORM
Sparklight Unified Communications combines calling, messaging, video meetings, and file collaboration in one secure, cloud-based platform. Organizations can stay connected across offices, remote environments, and mobile workforces while reducing the complexity of managing multiple communication tools.
TALK TO AN EXPERT NOW
Supercharge your business with customized, lightning fast fiber-optic internet!
Call: (855) 603-4237What is Unified Communications?
Unified Communications is a cloud-based business communications platform that combines phone calls, messaging, video meetings, and collaboration tools into one system. Employees can communicate and work together more efficiently across offices, remote environments, and multiple locations.
Designed for growing and enterprise organizations, Sparklight Unified Communications provides a consistent communication experience across teams and locations while helping simplify day-to-day administration.
One Platform. Better Business Outcomes.
Reliable Voice Across Your Organization
Support clear, dependable conversations between employees, customers, and locations with a cloud-based phone system built for demanding business environments.
Face-to-Face Collaboration Across Locations
Built-in video conferencing helps distributed teams connect visually, accelerate decisions, and maintain strong working relationships..
Faster Communication Between Teams
Enable real-time collaboration with team messaging that keeps conversations moving across departments, locations, and devices
Secure File Collaboration
Give employees a secure way to share and collaborate on files from multiple locations with built-in file management, backup, and restore capabilities.
Talk to an expert
The Benefits of Sparklight Unified Communications
- Consistent Communication Across Locations
Give employees a connected communication experience across corporate offices, field locations, remote environments, and mobile devices. - Reduced Infrastructure and Operational Complexity
Reduce the expense and management requirements associated with on-premises phone hardware, including equipment purchases, maintenance, upgrades, and replacement. - Scalable User and Location Management
Add users, locations, or capabilities as organizational needs change without costly infrastructure modifications. - A Reliable, Professional Experience
Deliver a consistent communication experience for employees and customers with a platform designed for performance and reliability.
Work Seamlessly Across Devices
Desktop App
Make calls, send messages, host or join video meetings, and share files directly from a Mac or PC.
Mobile App
Give employees access to business communications from supported Apple or Android devices while working remotely, traveling, or moving between locations.
Desk Phone
Use preconfigured desk phones with the system to provide employees with a familiar in-office calling experience
Plans Designed for Different Roles Across Your Organization
Sparklight Unified Communications offers per-user plans that let your organization assign capabilities based on employee roles and communication requirements. Whether users need essential business calling or a broader set of collaboration tools, your organization can select the appropriate functionality for each team and add users as needs evolve.
Ascend UC Complete
Essential Business Calling
Designed for employees who primarily need dependable business calling, Ascend UC Complete provides the core functionality of a cloud-based phone system without the broader collaboration feature set.
- Inbound and outbound calling
- Voicemail, Voicemail Transcription
- Call Recording
- Basic call handling features (call transfer, hold, and routing)
- Mobile & desktop app-based calling (softphone)
Ascend UC Professional
Integrated Communication and Collaboration
A complete Unified Communications solution that combines calling, messaging, video meetings, and file sharing in one platform for teams that collaborate throughout the workday.
- Collaborate internally with 1-on-1 and group messaging capabilities
- HD video meetings and conferencing with screen sharing
- Desktop and mobile apps for working from anywhere
- File sharing, backup, and collaboration tools
- Advanced call routing
- AI-powered call and meeting summaries
Fax / CC Line
Specialized Communication Line
Designed for dedicated communication requirements such as digital faxing or transaction processing without requiring a full user account.
- Digital fax capabilities (send and receive faxes online)
- Dedicated communication line for secure transactions
- Works alongside your existing communication setup
Talk to an expert
Built-In AI Tools That Support Employee Productivity
AI Assistants work as personal productivity tools, handling time-consuming tasks so employees can focus on higher-value work.
AI Call Recap and AI Meeting Recap
Automatically organize calls and meetings into summaries, notes, action items, and follow-up information.
AI Assistant
Help employees quickly find answers, create content, and translate text within their communication platform.
Integrate Business Communications with Microsoft Teams
Voice and Text Messaging Inside Teams
Bring advanced cloud calling and SMS/MMS functionality into Microsoft Teams without requiring an additional phone system license.
A Consistent Teams Experience
Employees can communicate, collaborate, and interact with customers through a familiar Teams interface, helping reduce application switching and training requirements.
Advanced Call Management
Call queues, SMS, call monitoring, routing tools, and other capabilities help teams manage business communications efficiently from within Teams.
Additional Capabilities That Extend Value
Intelligent Archiving
Securely capture and preserve calls, meetings, chats, and text conversations to support compliance, dispute resolution, and insight discovery.
Company Messaging
Allow customers to reach your business by sending text messages to your main number. Assigned users can receive incoming messages and respond on behalf of the group.
Toll-Free Calling
Simplify billing with flat-rate pricing, shared minutes, and a single consolidated invoice.
Talk to an Expert
Frequently Asked Questions
Sparklight Unified Communications is designed for organizations that want to connect employees across departments, offices, remote work environments, and multiple locations through one cloud-based communications platform.
Yes. Employees can make calls, join video meetings, send messages, and access files using desktop or mobile apps, helping teams communicate across offices, remote environments, and mobile work locations.
Sparklight Unified Communications offers per-user plans that allow your organization to assign capabilities based on employee roles and communication requirements. Contact Sparklight Business for available plans, pricing, and deployment options.
Because the system is cloud-based, employees can use desktop or mobile apps on supported existing devices. Optional desk phones are also available for employees who prefer a traditional phone experience.
Contact Sparklight Business to discuss your organization’s users, locations, communication requirements, and existing environment. Our team can help identify an appropriate plan and support the transition to your new communications platform.
Talk to our experts
Let’s customize the right connectivity solution for your business
During your free, no-obligtion call we'll discuss:
- Your network connectivity & bandwidth needs
- Our process for customizing your fiber-optic solution
- Ongoing local support
- Next steps
Talk to an Expert Now
Call (855) 603-4237Get Unified Communications
A dedicated fiber specialist will contact you within 24 hours.
-Business-purple.svg){kind=logo}
![[#MSP_NAME#] Logo](/themes/sparklight_business/images/transition-logos/migration-banner-logo-[#MSP_CD#].png){kind=logo}
