FOR IMMEDIATE RELEASE
Sparklight Business today announced that it will extend its commitment to the Federal Communications Commission’s Keep Americans Connected Pledge in an effort to provide continued connectivity for customers and communities and to ease the financial burden of those impacted by the coronavirus (COVID-19) pandemic.
Sparklight Business originally committed to the pledge on March 13, 2020, and it will now extend the following activities through June 30, 2020:
- Waiving of late charges and suspending disconnection of internet services for residential and small business customers who are unable to pay their bill due to disruptions caused by the pandemic.
- Opening of free WiFi hotspots in local office parking lots and other public areas across its footprint for public use during the crisis in order to keep individuals and communities connected. Sparklight and the other Cable One family of brands have opened more than 140 WiFi hotspots since March 16, 2020, and work continues to open additional WiFi hotspots in other public areas.
Beyond the pledge actions, the company will also continue to make available through June 30, 2020 a low-cost 15 Mbps residential internet plan for $10 per month to help low-income families and those impacted from coronavirus challenges, such as seniors and college students.
“Access to internet service is critical during these unprecedented times, and we remain committed to ensuring our customers and communities stay connected to family, work, school and information,” said Julie Laulis, President and CEO.
Customers can call 877-570-0500 for more information.
About Sparklight Business
Sparklight® Business, formerly Cable ONE Business, serves more than 75,000 businesses across a 21-state region, providing superior connectivity solutions at an affordable price and backing those solutions with the highest level of customer service and technical support. Products include high-speed internet, Ethernet, business phone and cable TV for businesses of all sizes. All services are available through both wholesale and retail sales channels.